Important - Monday 26th February 2024: From 7am this morning we have been aware of an issue affecting Patchs. This appears to be an external server error and we are working with our digital partners to resolve the issue as quickly as possible. For urgent support please contact the surgery on 0151 327 1391 and a member of our team will assist you. Apologies for the inconvenience.

Eastham Group Practice

47 Bridle Road, Bromborough, CH62 6EE | Telephone: 0151 327 1391 | cmicb-wi.gatekeeper-n85005@nhs.net

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SHOUT

Posted on December 22nd, 2023

Shout is a free, confidential 24/7 text-based service developed by Mental Health Innovations (a digital mental health charity) for those struggling to cope.

Advice is available for anyone struggling with a host of issues including anxiety, depression, suicidal thoughts, abuse or assault, self-harm, bullying or relationship issues.

To start a conversation, Wirral residents should text the word ‘BLUE’ to 85258. 

Once a conversation has been started, via 85258, the individual will receive 4 automated messages before being connected to a trained volunteer adviser. It usually takes around 5 minutes to be connected to an adviser.

The volunteer will introduce themselves and ask for more information around what prompted the text. The text conversations work best when messages are sent back and forth, and usually last between 45-60 minutes.

The goal of the conversation is to reach a calm and safe place, with a plan of how to support going forwards.  As well as a listening ear the volunteers may provide further resources or signpost to further expert support.

September 2023

7351
Patient interventions offered

3458
Patient interventions were face to face (47%)

627
Interventions were digital via eConsult

205
Interventions were not attended

13.60
Wasted clinical surgeries

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Opening Times

  • Monday
    07:30am to 06:00pm
  • Tuesday
    07:30am to 06:00pm
  • Wednesday
    07:30am to 06:00pm
  • Thursday
    07:30am to 06:00pm
  • Friday
    07:30am to 06:00pm
  • Saturday
    CLOSED
  • Sunday
    CLOSED