Eastham Group Practice

47 Bridle Road, Bromborough, CH62 6EE | Telephone: 0151 327 1391 | cmicb-wi.gatekeeper-n85005@nhs.net

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Friends and Family Feedback

Posted on July 5th, 2023

In May & June 2023 a total of 160 patients completed the Friends & Family questionnaire either on paper in the surgery, via SMS messaging or online. This graph shows how patients responded to the question “Overall, how was your experience of our service?”

Any comments attached to these responses are discussed in team meetings and used to make improvements to our services.

Fftcomments

If you would like to complete the questionnaire and help us to continue improving our services, please see a member of reception or visit our website.

September 2023

7351
Patient interventions offered

3458
Patient interventions were face to face (47%)

627
Interventions were digital via eConsult

205
Interventions were not attended

13.60
Wasted clinical surgeries

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Opening Times

  • Monday
    08:00am to 06:00pm
    The digital system Patchs opens at 7.30am. Phone lines open at 8.00am and the front doors will open at 8.15am.
  • Tuesday
    08:00am to 06:00pm
    The digital system Patchs opens at 7.30am. Phone lines open at 8.00am and the front doors will open at 8.15am.
  • Wednesday
    08:00am to 06:00pm
    The digital system Patchs opens at 7.30am. Phone lines open at 8.00am and the front doors will open at 8.15am.
  • Thursday
    08:00am to 06:00pm
    The digital system Patchs opens at 7.30am. Phone lines open at 8.00am and the front doors will open at 8.15am.
  • Friday
    08:00am to 06:00pm
    The digital system Patchs opens at 7.30am. Phone lines open at 8.00am and the front doors will open at 8.15am.
  • Saturday
    CLOSED
  • Sunday
    CLOSED