Repeat Prescriptions

If your doctor has prescribed medication which he/she wishes you take on a regular basis you may be issued with repeat prescriptions without seeing a GP each time.

Important – please allow 2 clear working days, excluding weekends and Bank Holidays for all repeat prescription requests.

Your medication can be ordered from the surgery using one of the following options:

• Online via https://patient.emisaccess.co.uk – you will need to register for this service. Registration is quick and easy and if you do not already have access, can be done by requesting your registration information from the surgery.. This information is personal and specific to you and can only be used to create an online account for yourself. Once you have created your online account you can order your repeat medication, book an appointment with your GP and view some of your medical information. Ordering your repeat prescription online is the most efficient and effective way. It can be requested 24 hours a day when it is convenient for you.
• Drop off or post the order request to the surgery. The order slip is the white, tear off part of your repeat prescription. If you don’t have your order slip, simply put your request in writing and include your full name, date of birth, address and a list of the repeat medication you wish to order.
• Via email at WICCG.easthamgrouppractice@nhs.net

Please note we are unable to accept prescription requests via the telephone as it is clinically unsafe for patients.

*If you have a regular repeat prescription you will receive a computer printout each time you collect your prescription, which lists all your medication.  It is then only necessary to tick the items you require and hand it into the surgery or pharmacy.

Electronic Prescription Services (EPS)

All prescriptions are now sent electronically to your nominated pharmacy, this could be either near your home or workplace.  If you collect your repeat prescription from us, you will no longer have to visit us to pick up a paper prescription, instead it will be sent electronically to the pharmacy of your choice.  To make this process easier we would request that you advise us of your nominated pharmacy.  It isn’t a problem if you don’t wish to nominate a pharmacy, the prescription will still be sent electronically and will also print a barcoded paper copy, known as a token, for you to present to your pharmacy – this then allows the pharmacy to ‘draw down’ your prescription for them to dispense.   Barcodes can also be sent to you via SMS so please ensure we have your up-to-date mobile number; you can also just tell the pharmacy your NHS number to enable them to ‘draw down’ your prescription.

For further details please follow this link EPS patient information.

New Patients

When seeing the doctor for the first time, new patients are requested to bring a copy of their repeat medications to the consultation and to inform the doctor of any over the counter medication they may be taking.  This helps to save any confusion when discussing medication and deciding future management.  Registration can take a minimum of one week so please ensure you have enough medication from your current GP prior to registering with us.

Medication Reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

Prescriptions Charges and Exemptions

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines.  Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.

Please note: we cannot treat, or issue prescriptions, for dental problems.